Refund policy
- Items sold are considered final sale and are not returnable.
- Items sold may be exchangeable for a valid reason e.g. defective or damage product.
- In the event of exchange, exchange is only allowed for the same item. If that item is out of stock, you can choose a different items to exchange: if the new item is of a higher price, you will pay for the difference in amount,
- if the new item is of a lower price, there is NO cash refund provided.
- The original Invoice for all exchanges is required as proof of purchase.
- The company’s decision is final in each and any exchanges request.
- You will NOT be entitled to an exchange if any of the following applies:
- The goods returned are found to be not faulty or damaged and it correctly correspond to the description displayed on our website and in your order
- The goods are not returned in accordance with our exchange & return policy,
- The goods are not returned within the stipulated time period.